Hotel Policies
Check In: 15:00 hrs.
Check Out: 12:00 hrs.
Cancellation policy:
Must cancel within 24 hours prior to arrival date, in order to avoid fee charges.
No show policy:
If No Show occurs, a one night stay fee will be charged.
Extra person policy:
Extra person charge applies. See rate at the moment of checking availability.
Children policy:
Minors aged 9 and younger are considered children. 10 years old and older will be charged as adults; 2 children under 10 can share the room with 2 adults.
Pet policy:
Sorry, pets are not allowed.
Overbooking policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from ECOMMERCE 365, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.
The hotel will pay a one night stay plus taxes at a similar Hotel.
The guest will be permitted at least one phone call to his house or office.